This was the title of my teen etiquette class that I taught at the San Francisco Midweeklies, a finishing school for 6th and 7th graders.
From the classroom to the boardroom, the same rules of civility apply. Yet today, ... Read More »
CURRENT CATEGORY: Cell Phone Etiquette
From Emoticons to Emoji: The New Punctuation
If you can say it with a ? or a ?, why not? Less is more, especially with texts, which are meant 2 b short. The great advantages of texting and email are the three e’s: They’re easy, effective and effortless. But the ... Read More »
Speakerphone Etiquette
Because they are hands-free, speaker phones allow more than two people to take part in a call at the same time, even though this can result in a “tunnel effect”—a kind of echo that distorts the sound of the speakers’ voices. Speakerphones in offices, which can be ... Read More »
Telephone Etiquette
Does anyone use the telephone anymore? Apparently not, if you’re between the age of 15 and 29. I can’t tell you the number of times I’ve tried to leave a message for my 17-year-old niece, only to find her voice mailbox full. When I ask her about ... Read More »
21 Reasons to Take a Break From Your Cell Phone
With no disrespect to Steve Jobs, we all need a break from our electronic toys from time to time. Last week, my husband forgot his BlackBerry while on a business trip and did not miss it except for e-mails. It was like the ... Read More »
Telephone Golden Rules
Every time you make or receive a telephone call, you’re making a lasting impression, so make sure your tone of voice and your manner of speaking are courteous.
Answering the Phone for Another Person
• If you’re answering someone else’s phone, give that person’s ... Read More »
Oprah’s Call to Action: No Texting, No Cell Phones, No Kidding!
f you want to drink, that’s your business. But as soon as you drink and get behind the wheel of a car, it becomes my business. ~ Candy Lightner
Candy Lightner, founder of MADD (Mothers Against ... Read More »