What Not to Say: 9 Phrases That Make People Instantly Unlikable

Date
Feb, 26, 2026

Likeability isn’t about being charming on demand—it’s about how people feel in your presence. Often, it’s not the intention behind a comment that lingers, but the feeling it leaves behind.

Modern etiquette isn’t about policing speech; it’s about understanding impact. Words carry weight. What we say—and how we say it—signals empathy, respect, or disregard. Good manners are remembered long after clever words fade. How we speak to others—and about others—reveals far more than we intend.

1. “Relax”

Nothing relaxes a person less. It dismisses emotion rather than acknowledging it.

2. “I Don’t Mean to Interrupt, But…”

And yet—you did. A pause would have been more polite.

3. “Everyone Feels That Way”

Dismissive and minimizing. Personal experiences deserve acknowledgment, not generalization.

4. “You Should…”

Advice without invitation often feels like judgment, not help.

5. “I’m Just Being Honest”

Honesty without kindness is rudeness in disguise.

6. Interrupting Mid-Sentence

Listening remains the ultimate power move—and a rare one.

7. Talking Badly About People Who Aren’t Present

If they aren’t safe, no one is. Trust erodes quickly in these moments.

8. Turning the Conversation Back to Yourself

Charm lives in curiosity, not self-promotion.

9. “No Offense, But…”

Offense usually follows. If it needs a disclaimer, it probably doesn’t need to be said.

The Etiquette Takeaway

Likeability isn’t performative—it’s perceptive. When words are chosen with awareness, connection follows naturally.

For more etiquette and civility tips, follow me on Instagram @goldenrulesgal



Lisa Grotts

Lisa Grotts

Lisa Grotts is a nationally recognized etiquette expert, author, and speaker known as The Golden Rules Gal. With over 20 years of experience, she helps professionals and organizations navigate business etiquette, workplace professionalism, and executive presence. Lisa has advised Fortune 500 companies and has been featured on major media outlets including CNN, NBC, and NPR, helping audiences build confidence and credibility in today’s professional world.

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