FACT: People like to do business with people they like, which makes sense when research shows we form 90% of our opinion in the first 90 seconds of a meeting. The goal is to let your first impression shine to get ahead, not to be left behind. With so much focus on technology, there is less in-person contact. So more than ever, it’s important to treat everyone with tact and consideration.
5 Best Communication Habits
1. Be positive and optimistic.
2. Be calm, cool, and collected.
3. Be clear, concise, and curious.
4. Be present, attentive, and observant.
5. Be understanding and respectful.
5 Worst Communication Habits
1. Making assumptions which makes an ‘ass out of you and me.’
2. Talking more, listening less.
3. Responding quickly without key information.
4. Interrupting others mid-sentence.
5. Speaking too quickly.
Copy and paste all 10 into your mobile phone as don’t forgets of how to behave.
