• The Ten Commandments of Cruise Ship Buffets

    Whether you’re being served at a table or you serve yourself, the rules of courteous behavior still apply. Here are 10 basic rules to follow when you’re on a cruise and faced with serving yourself at a buffet. 1. Thou shall be patient in line. Buffet lines can be long, but since there is enough…

  • Handshakes That Grab Respect

    Make no mistake: You are judged by your handshake. A firm, friendly handshake with good eye contact shows self-confidence. And far more than you realize, you unconsciously judge others by the way they shake your hand. When a person shakes your hand easily and earnestly, he or she creates a favorable impression. It’s a simple…

  • High School Graduation Etiquette Q & A

    What we think, or what we know, or what we believe is, in the end, of little consequence. The only consequence is what we do. — John Ruskin Ruskin may have said it best. We all have a story with a beginning and an end. What’s most important is what we do along the way….

  • Business Meetings: Making a Good Impression

    There are several ways to guarantee that your next business meeting is a success. Making a good impression is key. Here are fifteen tips on how to do just that. 1. Be on time if not ten minutes early for an appointment. 2. Be aware that you will be on display the minute you enter…

  • Textiquette: Good, Bad, and Off Limits

    Because it’s so fast and so convenient, texting is now the No. 1 form of communication. But because this tool is so powerful, it has ground rules and responsibilities. Since texting has no boundaries or face-to-face communication, it can cause misunderstandings and even lend itself to abuse. Words matter, especially written words. Here are some…

  • Uber Car Etiquette

    Uber. How many times does this word enter your vocabulary? It rarely entered mine until the personal car service Uber was formed. Now available in many major U.S. cities and in twenty-two countries, Uber allows you to book and pay for a car online or with your smartphone, and offers vehicles ranging from town cars…