Communication & Technology

Giving criticism of any kind is difficult, though it is often the job of managers and business executives to do so. If we want to be helpful when correcting the mistakes of others, we must always be mindful of the way we do it. Of course, accepting criticism can be even harder to do. Here…

Because it’s so fast and so convenient, texting is now the No. 1 form of communication. But because this tool is so powerful, it has ground rules and responsibilities. Since texting has no boundaries or face-to-face communication, it can cause misunderstandings and even lend itself to abuse. Words matter, especially written words. Here are some…

Do You Talk or Text? Like many of the X generation, my sister and I shared three-course dinners with our parents nightly, and during that meal, we talked. My parents asked us questions such as: How was your day? Was your science test hard? How’s your friend Katina? These days, however, much communicating is nonverbal:…

Mark Twain once said, “I can live for two months on a good compliment.” Me too! When someone pays me a compliment, it’s always so unexpected that it puts a bounce in my step. And although I am no Dr. Drew, I know that when we’re nice to others, they’re usually nice back. When we…

Navigating computers and their problems can be challenging for all of us. At some point, you may need more than a computer Help line and a Genius Bar. This is the time to ask a computer technician to come to your home. In this situation, what are the rules for both client and technician? Here…