Starbucks Customers Call Store’s New Tipping Option a ‘Game-Changer’
All Posts By
Lisa Grotts
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Presence is the ability to project a sense of ease, poise, or self-assurance, especially before an audience. People form 90% of their opinion of…
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Who hasn’t been guilty of failing to RSVP? If you’re one of those people, think twice, even when it comes to regrets. Like I’ve…
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I’m an etiquette expert – 9 things classy women never do & you’re probably guilty of the phone mistake
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Internet Slams ‘Entitled’ DoorDash Driver’s ‘Ridiculous’ Letter to Customer
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I’ll admit it – I am a paper snob, even in our digital age. Like many of you, I had to adapt to digital…
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It’s official: I’m a Cancerian, but not by choice. My sun sign is Aquarius, but I share many Cancer traits: I’m innately creative and…
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Saying “thank you” is a polite formula and one that works. Saying it speaks volumes, and since timing is everything, be on your A-game…
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As heard by me…
1. “Have a great day.”
It’s 8 pm.
2. “Would you like a box for your food?”
There’s nothing left on your plate.
3. “Can…
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