Lisa Grotts

The ‘tipping point’ happened in 2020. In normal times, gratuity depends on the quality and frequency of service. As servers are paid a low…

The best host is one who enjoys her own party. When you are present to mix and mingle vs. take care of details that…

1. Extra Credit.
Provide extras such as towels, slippers, and pillows.
2. Bedtime Comforts.
Go the extra step by placing a piece of chocolate and a water…

1. White.
It’s the bride’s day to wear this color. You have 364 other days to do so.
2. Black.
It’s a wedding, not a funeral.
3. Evening…

“In times of stress, the best thing we can do for each other is to listen with our ears and our hearts and to…

FACT: People like to do business with people they like. And why not when research shows we form 90% of our opinion in the…

1. What types of backgrounds should you use on a professional call?
Your house may not look like Versailles, so clean up your background to…